GVTC connectOffice® FAQs
Understanding Security Services
No, GVTC provides the service to manage the Z-Wave devices.
- Thermostats
- Door locks
- Lightning controls
- Appliances
Yes, thermostats and lamp modules.
GVTC does not have any direct relationships and these are just suggestions. Amazon, Lowes, Google Search for Z-Wave devices.
No, only cameras provided by GVTC will work on the connectOffice® system. Please call 1-800-367-4882 to purchase additional cameras.
Yes, GVTC connectOffice® supports thermostats, door locks and lightning controls.
Follow instructions to reset.
5
IPCAM-WI2 Camera Indoor: $120
ZWSTAT Thermostat: $150
100 MB
40
Yes, customer can purchase Z-Wave device compatible and enroll it.
WiFi, GSM or pots communication
WiFi must have a reliable internet signal in the residence. GSM is a reliable back up for traditional or WiFi monitoring service.
We may have to add devices in to repeat the signal through the house. Fees may be applied for these devices. Please call 1-800-367-4882 for support and/or schedule a technician visit.
Only Honeywell systems are compatible with GVTC connectOffice®. Contact a GVTC representative to discuss details and pricing. 1-800-367-4882
Not all systems are capable of multiple communication means. Some systems may need to be changed out in order to accommodate WiFi or GSM communications
Not all systems will require or come with a touch screen keypad. One may be purchased and installed through GVTC if the system is capable.